Fraud and Identity Theft and any resulting losses are present-day risks for consumers and financial institutions. Customers can limit losses for themselves and the bank by securing their personal and financial information, keeping all PINs, user IDs and passwords safe, reviewing account information regularly and contacting the bank immediately if there are errors or financial items lost or stolen.
In most cases, if a customer has taken steps to protect themselves and has contacted the bank as soon as they are aware of potential fraud, the bank will credit the customer, investigate and dispute the fraud and if necessary, will take the loss. Community National Bank wants to help our customers keep their personal and financial information safe and sound, however, we need customers to do their part to help our efforts. Please call us immediately if you suspect fraudulent activity.