iPay FAQs

Stay organized - payment history is stored in your Internet banking account.
Save money - paying bills online saves on postage, envelopes and checks.
Save time - pay your bills online, all in one place.

• Pay bills from multiple accounts
• Send single payments or set up recurring payments
• Schedule future payments
• View payment history
• View summary bills from eligible companies in iPay with eBills
• Set up text and email payment reminders
• Make electronic payments to individuals with the Pay a Person feature (Each Pay a Person transaction will incur a $1.99 fee).

To apply for iPay, log in to your Internet banking account, select the iPay menu option and complete the enrollment form. Once we receive and approve the application, you'll have access to the iPay tab within your Internet banking account.

First you'll need to add a payee. Once you add a payee, that company or person will be displayed on your iPay dashboard.

To pay, select the payee and enter the payment amount and date then Submit. The payment is then sent either electronically or by paper check. The method of payment delivery is determined by the vendor. Your payment information, including your bank account number is sent electronically via a secure transmission or mailed via the U.S. Postal Service for any paper checks issued.

You can pay virtually any business or individual with a mailing address within the United States or Puerto Rico.

Payments may take 7-10 days by mail or 2-5 days if sent electronically.

Payments are sent either electronically or by paper check. The method of payment delivery is displayed below the payee name on your dashboard.

The method of payment delivery is determined by the vendor. The word Electronic or Check will be displayed below the payee name on your dashboard to help you know whether the payment will be sent electronically or by check.

The Pay a Person feature in iPay provides a convenient way to transfer funds from your bank deposit account to another individual's deposit account electronically. Instead of writing a check to your kids, relatives or friends, send a person-to-person payment! (Each Pay a Person transaction will incur a $1.99 fee).

To get started, log in to Internet banking, go to your iPay dashboard and select Pay a Person or Add a Payee and then Add an Individual.
 

Log in to Internet banking, go to your iPay dashboard and select Pay a Person or Add a Payee and then Add an Individual.

There are three options to make a person-to-person payment:

• Provide the recipient's email address and create a secure password and the recipient can accept the payment electronically with the secure password you created and provided to them
• Provide the recipient's bank routing number and deposit account information and a payment will be sent electronically
• Provide the recipient's mailing address and a paper check will be mailed.

Please note each person-to-person transaction will incur a $1.99 fee.
 

An eBill is an electronic summarized version of a paper bill from a company that you do business with that is viewed in iPay. An eBill can only be set up for eligible companies.

Email or text alerts can be created to notify you when an eBill is received. The payment amount and due date is automatically pulled into iPay.

If eBills are available for a payee you'll see a Set up eBill link below the payee's name on the dashboard.

• Payment due date
• Minimum payment due
• Account balance.

There will be a link on your eBill to your account log in on the payee's website that will allow you to view your full bill.

If an eBill is available for a payee, it will say Set up eBill beneath the payee name on your dashboard. Select Set up eBill beneath the payee's name nad enter your log in credentials for the payee's website. Accept the terms and conditions and Submit.

You'll continue to receive a paper bill unless you asked the payee to stop sending you a paper bill.

Simply choose the account you want to pay from, enter the amount you want to pay and schedule the date of when you want the payment to be delivered.

You'll see eBill Due displayed under the payee's name if an eBill is available. You can also sign up to receive an email or text alert notifying you when an eBill has been delivered to your account.