Online Banking

We employ strong authentication controls provided to us by the Federal Government’s banking regulators for your protection.

All data, including your ID and password, is protected by our secure network system encrypted with a 128-bit Secure Socket Layer (SSL). The web browser you use must support 128-bit encryption. Please use the most current browser. Using older browsers can limit access to services and reduce functionality. All sessions have a time limit. By using firewall systems and intrusion detection software we are adding multiple layers of security to prevent hackers from accessing customer and bank information. If your session is inactive for 10 minutes you will need to sign in again.

You can also protect yourself by creating strong passwords and never sharing them with anyone. Online banking users are prompted to change passwords every 6 months and will only be allowed 3 invalid sign on attempts before being locked out.

HOW TO CREATE A STRONG PASSWORD

When using Online banking, and all other online accounts, be sure to log out when finished. This ensures no one will see your personal information. Installing and regularly updating anti-virus software, anti-spyware and firewalls will protect your electronic devices.

About Protecting Electronic Devices

Online Banking Disclosure

iPay Disclosure

Bank to Bank Disclosure

eStatements

eStatements are available at no charge. Online banking customers can sign up for eStatements by signing in to Online banking and clicking the “eStatements” tab.

How to Sign up for eStatements

iPay

Pay bills and view payment history, set up text and email payment reminders and view a summary bill for eligible companies.

Need to split a bill with a friend but don’t have cash on hand? Use the pay a person feature through iPay to pay another person electronically. Pay a Person transaction may incur a fee.

To apply for iPay, log in to your Online banking account, select the iPay tab and complete the enrollment form.

Bank-to-Bank Transfers

Transfer money between CNB accounts and accounts at other financial institutions through Online banking. Transfers can only be made between checking and/or savings accounts. Loan payments cannot be made using this feature.

To begin, log in to Online banking, select “Bank to Bank Transfer” and complete the enrollment and verification process.

Manage Debit Cards

Activate or report lost/stolen card with Online banking. Go to our “debit card” page to learn more.

MANAGING DEBIT CARDS

Mobile Text

Don’t have access to the Mobile banking app but need your account balance? Send a text command to the mobile text number to view account balances and limited account history. To sign up, log in to Online banking, select “Mobile Settings” and “Text Mobile Settings” and follow the on-screen instructions.

MOBILE TEXT FAQS