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Here at CNB we pride ourselves in giving great customer service. With identity theft and other fraudulent activities on the rise we face increasing challenges to gather sufficient amounts of information to safely transact business. It is our responsibility to safeguard our customers’ personal and financial information. For this reason when calling the bank customers will be asked to:
- Please be ready to supply their account number.
- If the account number is not supplied personal questions will follow to ensure the caller’s identity.
We hope no one is inconvenienced or offended by the security standards. Protecting the privacy of our customers’ information is crucial to providing the best customer service that we can. If you have any questions about our calling procedures, please call any CNB office or use contacts us below to send a secure email.
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